Legal
Privacy Policy
Last updated: 2026. This policy explains what we collect and why. In plain English: we keep as little as possible.
Who we are
Pixel AI Pet (“we”, “us”) is a small independent software product. For any privacy question, email support@pixelaipet.co.uk.
What we collect
- Your email address — provided by PayPal when you buy, used to send your licence key and support you.
- Your licence key and purchase record — the key, the PayPal order id, amount, and date, so we can deliver and validate your purchase.
- An anonymous machine id — a random identifier your app generates per computer, used only to enforce the “up to 3 PCs” activation limit. It is not linked to your name and tells us nothing about your device.
We do not collect your name, address, or any payment-card details. PayPal handles the payment and card data as an independent controller — we never see your card number.
Why we can hold it (lawful basis)
We process the above because it is necessary to fulfil our contract with you — to deliver the software licence you paid for and to validate it. We keep purchase records as needed for our legal and tax obligations.
The app itself
Pixel AI Pet runs on your computer. Your settings, chosen pet and pet’s “memory” are stored locally on your PC — they are not uploaded to us. The app contacts our server only to (a) activate/validate your licence key and (b) check for updates. Optional online features (such as meme delivery) fetch content from third-party sources only when you enable them.
Sharing
We don’t sell your data. We share only with the providers needed to run the service: PayPal (payment) and our email/hosting provider (to send your key and host the site). Each processes data on our behalf or as required for the payment.
Retention
We keep your licence and purchase record for as long as your licence is valid and as long as we’re legally required to keep sales records. Ask us to delete your email from our records at any time — we can do that while retaining the minimal purchase record the law requires.
Your rights
Under UK GDPR you can ask us to access, correct, or delete your personal data, or to restrict its use. Email support@pixelaipet.co.uk and we’ll respond within 30 days. You can also complain to the ICO (ico.org.uk).
Cookies
This site uses no tracking or advertising cookies. PayPal’s checkout may set its own cookies when you use it — see PayPal’s privacy policy.